Gibraltar Worldwide License: RGL No. 19338
Information we collect
We collect only the data required to run the site and respond to visitor enquiries. Technical information such as IP address, browser type, device type and pages viewed is gathered automatically through our hosting logs and analytics tools.
If a visitor uses the contact form, we collect the name, email address and message content supplied voluntarily. We do not ask for payment details, account credentials or identity documents, since the site does not process transactions or hold user accounts.
No sensitive categories of data, such as health or financial information, are knowingly collected. Any data submitted through the contact form is used solely to answer the enquiry raised.
Lawful basis for processing
We process technical and analytics data on the basis of legitimate interests, namely keeping the site secure, understanding how content is used and improving its structure. Contact form data is processed on the basis of consent, given when a visitor submits the form.
Where cookies require consent under UK rules, we rely on that consent as the lawful basis for the relevant categories. Full detail on the cookies used, their purpose and how to manage consent is set out in our separate cookie policy.
How long we keep data
Contact form messages and any related correspondence are retained for as long as needed to deal with the enquiry, and are then deleted or anonymised. Analytics data is retained in aggregated form and is not used to identify individual visitors beyond the retention periods set by the relevant analytics provider.
We do not keep personal data for longer than is necessary for the purpose it was collected for.
Sharing your information
We do not sell personal data. Limited technical data may be shared with hosting and analytics providers acting on our behalf, strictly to keep the site running and to measure traffic. These providers are bound to use the data only for the agreed service.
We do not pass visitor data to MadSlots or any other gambling operator, since bistroatbruntonhall.co.uk operates independently of the brands it reviews. Data may be disclosed where required by law or to a competent authority upon a valid request.
Your rights
Under UK data protection law, visitors have the right to ask for access to the personal data we hold about them, to have inaccurate data corrected, and to request erasure where it is no longer needed. Visitors may also object to processing based on legitimate interests, ask us to restrict processing, or request a copy of their data in a portable format where applicable.
To exercise any of these rights, contact us at the email address below. We aim to respond to valid requests within one calendar month. If a visitor believes their data has been handled incorrectly, they have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority for data protection.
Keeping your data secure
We apply reasonable technical and organisational measures to protect the data we hold, including restricted access to systems and secure handling of contact form submissions. No method of transmission over the internet is completely secure, so while we work to protect personal data, we cannot guarantee absolute security.
Changes to this policy
This policy may be updated from time to time to reflect changes in our practices or in data protection law. Any revised version takes effect from the moment it is published on this page, and visitors are encouraged to check back periodically.
For any question about this policy or about how personal data is handled, contact us at [email protected].
